Shipping and Refund Policy

Shipping and Refund Policy

Shipping Policy

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Orders are processed and shipped within standard handling times (5-7 days) unless otherwise stated.
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Customers will receive tracking information once the order has been dispatched.

Return Policy

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Returns are allowed within 15 days of delivery.
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Items must be unused, in original condition, and returned with all packaging materials.

Return Shipping Costs

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Return shipping costs are borne by the customer.
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If the product is defective or damaged, the return shipping cost will be covered by us.
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Customers must provide clear pictures of the defect for verification before a prepaid return label is issued.

Refunds

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Refunds are processed once the returned item is received and inspected.
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Approved refunds will be issued to the original payment method.
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Shipping fees (if any) are non-refundable unless the return is due to a verified defect.

Contact

For return requests or questions, please contact our support team at contact@wisheryparty.com with your order number and relevant photos if reporting a defect.